technology

Fix: Dropbox will not connect or link to a PC

Written by Sarah Blake LaRose on . Leave a comment

Numerous forums on the Web contain questions concerning how to solve the following problem:

Dropbox will not connect and will not link to my computer. It says “unable to establish a secure connection” and keeps popping up a dialogue box for me to change proxy settings. I don’t use a proxy, so this is useless.

Most forums propose checking your date and time settings, changing the proxy settings or ensuring that Dropbox is not blocked in the antivirus or firewall. After much digging, I found another solution.

I thought at first that Eset security 8 was blocking it, but disabling it did no good.

I checked Internet options and made sure that SSL was enabled. This was no use.

Here is what helped me:

  • set Eset to ask me about every single activity (to prevent any more blocking).
  • uninstall the desktop application which I downloaded directly from dropbox.com
  • Log in to my personal account on Dropbox web site.
  • click on my name.
  • Download the app from there, and click run instead of save.
  • Allow everything that my computer wants to do.
  • If the setup app gets stuck, close it. Dropbox installs itself and picks up my web-based sign in.

I have not tried this with Eset in less annoying filtering mode. When I tried changing the firewall settings, Dropbox was blocked completely. What I noticed is that the process was triggering not only Eset but a whole bunch of other stuff, making Eset act as if my system is being intruded upon.

About Sarah Blake LaRose

Sarah Blake LaRose teaches Biblical Hebrew and Greek at Anderson University School of Theology and Christian Ministry in Anderson, Indiana. She is one of three blind academic scholars who received the Jacob Bolotin Award from the National Federation of the Blind in 2016 in recognition of innovative work in the field of access to biblical language texts and tools for people who are blind. In addition to her work as a professor, she provides braille transcription services specializing in ancient languages. Her research interests concern the intersection of disability, poverty, and biblical studies.
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About Sarah Blake LaRose

Sarah Blake LaRose teaches Biblical Hebrew and Greek at Anderson University School of Theology and Christian Ministry in Anderson, Indiana. She is one of three blind academic scholars who received the Jacob Bolotin Award from the National Federation of the Blind in 2016 in recognition of innovative work in the field of access to biblical language texts and tools for people who are blind. In addition to her work as a professor, she provides braille transcription services specializing in ancient languages. Her research interests concern the intersection of disability, poverty, and biblical studies.

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